Appointments

Our hours are by appointment only. Please book an appointment online with us by clicking the button below, or feel free to call us at 616.361.5559.

If the button above does not send you directly to the booking page, please click here to open our online booking in a new window.

Cancellations & No Shows

In the event that you need to cancel, reschedule, or alter the services of your appointment, we request that you please notify us at a minimum of 24 hours before your scheduled appointment. 

We understand the need for rescheduling, or a last minute cancellation due to unavoidable events in daily life. However, if you are unable to properly notify us and do not show up to your appointment, Artistic Enhancements reserves the right to charge you in advance for any future services with us.

Refunds & Returns

Unfortunately, we do not offer refunds for any services performed. If you are unhappy with the outcome of your service, we strongly encourage discussing your dissatisfaction with your stylist before leaving your appointment. This way, our stylists can attempt to modify the performed service. However, any revisions are up to the discretion of the stylist and their schedule.

We welcome any and all feedback about our services and stylists. We are continuously learning and improving our services and techniques to better serve our clients. 

In the situation that you may have questions or concerns beyond the capability of your lash stylist, you may call and ask to speak to management. 

We do not accept any returns on products. 

Transfer Policy

We happily welcome clients who have had their eyelash extensions applied elsewhere. However, due to differences in eyelash extension sizes, adhesives, and application techniques of other locations, there is a onetime transfer client fee of $100. We also require that transfer clients book at least a 60 minute fill appointment, unless they already have Xtreme Lashes® on their eyelashes.

Since we cannot guarantee the work of other locations and eyelash extension brands, we require the extra time and cost that enables us to ensure you leave with the proper look that is up to par with the high quality standards of Artistic Enhancements.